At Floors Specialty Shop, we understand that premium flooring deserves premium delivery service. Whether you’re a homeowner in Texas, a contractor in Toronto, or a designer in Dubai, we’ve perfected our global delivery process to bring exceptional flooring solutions right to your doorstep.
Why Our Customers Trust Our Delivery
Our discerning clients – from design-savvy homeowners to professional contractors – choose us because we combine:
- Reliable global reach (serving most continents except select remote areas)
- Multiple shipping options to suit different timelines and budgets
- Secure packaging that protects your premium flooring during transit
- Transparent tracking from our warehouse to your installation site
Our Shipping Options
Ideal when you need your flooring faster, our standard shipping uses premium carriers:
- Carriers: DHL or FedEx
- Processing: 1-2 business days
- Delivery: 10-15 business days after dispatch
- Best for: Urgent projects, professional contractors, and customers who value speed
Our most popular option for budget-conscious customers who can wait a little longer:
- Carrier: EMS
- Processing: 1-2 business days
- Delivery: 15-25 business days after dispatch
- Best for: Residential projects, DIY enthusiasts, and those ordering samples or smaller quantities
What Happens After You Order?
- Order Processing (1-2 days): Our warehouse team carefully prepares your flooring, ensuring perfect condition before shipping.
- Shipping Notification: You’ll receive tracking information the moment your order leaves our facility.
- In Transit: Our logistics partners handle your flooring with the care it deserves.
- Delivery: You’ll be notified when your flooring arrives – no surprises.
Our Satisfaction Guarantee
We stand behind every product we ship. If for any reason you’re not completely satisfied:
- 15-Day Return Window: From the day you receive your order
- Easy Process: Contact our customer service at [email protected]
- Quality Assurance: We’ll make it right – because your perfect floor is our priority
Pro Tip: Order samples first to see and feel the quality before committing to larger quantities. Our samples ship quickly and help ensure you make the perfect choice for your space.
Ready to transform your floors? Explore our collection today and experience the Floors Specialty Shop difference – where global delivery meets local care.